TINY HANDS LOCS SHIPPING POLICY
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Welcome to Tiny Hands Locs. We are committed to delivering our high-quality natural hair care products to you in a timely and reliable manner. Below are the terms and conditions that constitute our Shipping Policy.
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Domestic Shipping Policy
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Shipment Processing Time
All orders are processed within 1-3 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
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Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout. Estimated delivery times are to be used as a guide only and commence from the date of dispatch.
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Standard Shipping: Typically 3-5 business days
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Express Shipping: Typically 1-2 business days
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Shipment Confirmation & Order Tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties, and Taxes
Tiny Hands Locs is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
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International Shipping Policy
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We ship globally. Shipping charges and available service will vary based on package weight and country of destination.
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Delivery Delays
Tiny Hands Locs is not liable for any products delayed due to natural issues such as weather conditions, political disruptions, or other unforeseen circumstances affecting our delivery partners.
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Returns Policy
Our Return Policy provides detailed information about options and procedures for returning your order.
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Lost or Damaged Goods
Tiny Hands Locs will be responsible for goods damaged or lost during shipping. If you received your order damaged, please contact us to file a claim.
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Please save all packaging materials and damaged goods before filing a claim. For lost items, claims can only be filed after the estimated delivery date has passed, and within 30 days from the last recorded status of the shipment.
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Contact Us
For any questions regarding our Shipping Policy, please contact us at:
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Email: info@tinyhandslocs.co.uk
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Address: 397 Staines Road, Feltham, TW13 6PA, UNITED KINGDOM